SHIPPING
FREE SHIPPING:Shipping is FREE within the USA. No Minimum Order Requirement, No Hidden Handling Fee, The Price Advertised is the Final Price at Checkout.
SHIPPING GUARANTEE:
- The Service Guarantee does not apply to shipments that are delayed due to causes beyond our control, such as when air or ground transportation networks are disrupted by extreme weather conditions.
- For all orders shipped in the US, to a residential, business or P.O. Box or to an APO address, we offer standard shipping at no additional cost.
- Our standard shipping varies per product and is listed on the individual product page.
Most orders ship the same day if ordered by 6pm EST Monday through Friday.
EXCEPTION:
Orders that do not pass our fraud screening process, which may include, but are not limited to: Non Matched Billing address on file with your credit card company, alternate ship to addresses, shipping address verification, ect. may cause a delay in shipping. Please note, when using PayPal, we can only ship to the confirmed PayPal address on file with PayPal.
FREE SHIPPING THRESHOLD:
On average, most purchases arrive within 5 business days from receipt of your order, unless offered with Free Expedited Shipping. To receive free shipping:
1. Buy required threshold of products.
2. When you are finished shopping, click the "Checkout" button.
3. Ship these items to a single address.
4. Select Standard Shipping.
5. Enjoy free shipping on items shipped to that address.
FREE STANDARD SHIPPING OPTIONS:
Upgraded Shipping Options
1. FedEx 2nd Day - 2 business days with delivery Monday through Friday.
2. FedEx 3RD Day - 3 business days with delivery Monday through Friday.
3. Overnight shipping options available upon request.
We use an address verification tool to help make sure your package arrives quickly and accurately. If we cannot validate your address, your order will be delayed as we try to obtain the correct shipping information from you, so please make sure your address is entered correctly.
When using PayPal as your checkout method, we MUST ship the PayPal confirmed address on file with PayPal.
LOST PACKAGES:
Occasionally a package will get miss delivered, lost, or even stolen. Mail fraud is considered a federal crime so fortunately packages typically end up in our hands or yours even when they take a little "vacation". Our insurance coverage on all items specifies a signed statement is necessary from the recipient if a package does not arrive. The statement must have:
1. The shipping address
2. The name of the recipient
3. The telephone number
4. Written statement specifying the package did not arrive.
Once we receive your statement (which can be emailed or faxed) we will immediately file an insurance claim. The insurance company may need to contact you for additional information. It is very important that if the lost item does arrive to you after we have reshipped it be returned to sender so that we can cancel the claim. Claims generally take 1-7 business days to complete and some claims may take 15-25 days to complete the investigation.
MULTIPLE ITEMS ORDERED
All the items will ship in the same order, if an item is unavailable, we will ship all available items and notify you of any backorders. All Items will ship with the fastest method offered for the order.
